Njom Foods OÜ Cookie Policy

This Cookie Policy explains how Njom Foods OÜ uses cookies and similar technologies in its online stores and websites, including the domains njomfoods.com, njom.ee, njomfoods.eu, njomfoods.lt, njom.lt, njomfoods.lv, njom.lv, and any other domains used by Njom Foods OÜ.

This Cookie Policy forms part of the Njom Foods OÜ Privacy Policy and explains what cookies and similar technologies we use, why we use them and how you can manage your preferences.

What Are Cookies?

Cookies are small text files that are stored on your device when you visit a website. Cookies allow the website to recognise your device and store certain information about your visit, preferences or actions.

Cookies help the online store function, enable the use of the shopping cart, allow orders to be placed, improve the user experience and help us analyse the use of the online store and the performance of advertising.

In addition to cookies, we may also use similar technologies, such as tracking pixels, web beacons, device identifiers and other technical solutions that help us understand how the online store is used, measure advertising and provide a better user experience.

What Cookies Do We Use?

We use the following types of cookies and similar technologies.

1. Strictly Necessary Cookies

Strictly necessary cookies are required for the technical operation of the online store.

Without these cookies, it may not be possible to:

• use the shopping cart;
• place an order;
• select a delivery method;
• use payment functions;
• log in to a customer account;
• ensure the security of the online store;
• save your cookie preferences.

Strictly necessary cookies are used without separate consent because they are required for the online store to function and to provide the service you request.

For example, such cookies may be related to the operation of the Shopify online store, the shopping cart, checkout process, security and user session.

2. Functional Cookies

Functional cookies help the online store remember your choices and preferences.

They may help, for example, to:

• remember the selected language or region;
• display a more suitable version of the online store;
• improve the convenience of the online store;
• remember previous choices so that you do not have to enter them again each time.

If functional cookies are disabled, the online store may be less convenient to use or some functions may not work as expected.

3. Analytics Cookies

Analytics cookies help us understand how visitors use our online store.

They help us understand, for example:

• which pages are visited most often;
• which products are viewed;
• which products are searched for;
• where visitors arrive from;
• how the purchase journey works;
• where customers abandon the purchase journey;
• which campaigns or channels bring visitors to the online store.

We use analytics to improve the user experience, product selection, campaigns and technical performance of the online store.

For analytics, we may use, for example:

• Google Analytics 4;
• Shopify analytics;
• Hotjar or another similar user experience analytics tool.

Analytics cookies are generally used based on your consent where required by law.

4. Marketing and Advertising Cookies

Marketing and advertising cookies help measure the performance of advertisements and show you more relevant ads about our products.

They help us, for example, to:

• measure which advertisements bring visitors to the online store;
• measure which advertisements lead to purchases;
• avoid showing the same advertisement too often;
• create audiences for advertising campaigns;
• show you advertisements about products you have previously viewed;
• measure the performance of campaigns and newsletters.

We may use the following tools, for example:

• Google Ads;
• Meta Pixel;
• TikTok Pixel;
• Klaviyo;
• Shopify Email and Shopify marketing tools.

Marketing and advertising cookies are generally used based on your consent where required by law.

Google’s EU User Consent Policy requires that users in the European Economic Area, the United Kingdom and Switzerland are provided with the necessary information and that consent is obtained when Google products covered by this policy are used.

5. Social Media and Third-Party Technologies

Our online store may use third-party tools that may set their own cookies or similar technologies.

Such third parties may include, for example:

• Shopify;
• Google;
• Meta;
• TikTok;
• Klaviyo;
• Hotjar;
• payment and delivery partners, where necessary to provide the service.

The use of cookies and technologies by third parties may also be subject to their own privacy and cookie policies.

Why Do We Use Cookies?

We use cookies and similar technologies for the following purposes:

• to ensure the operation of the online store;
• to enable the shopping cart and checkout process;
• to support order placement and the payment process;
• to ensure the security of the online store;
• to improve the customer experience;
• to remember language and region preferences;
• to analyse the use of the online store;
• to detect and fix technical issues;
• to measure the performance of campaigns and advertisements;
• to show more relevant advertising;
• to measure the performance of newsletters and marketing automation.

How Long Are Cookies Stored?

The storage period of cookies depends on the type of cookie.

Session cookies are usually deleted when you close your browser.

Persistent cookies may remain on your device for a longer period, until they expire, are deleted or until you change your cookie preferences.

The storage periods of third-party cookies may depend on the terms of the relevant service provider.

How Can You Accept or Reject Cookies?

When visiting the online store, you may be shown a cookie banner where you can:

• accept the use of cookies;
• reject non-essential cookies;
• change your cookie preferences;
• choose which types of cookies you agree to.

Strictly necessary cookies cannot be fully disabled because they are required for the online store to function.

Non-essential cookies, such as analytics and marketing cookies, are generally used based on your consent where required by law.

How Can You Manage Cookies in Your Browser?

In addition to the cookie banner displayed in the online store, you can also manage cookies in your browser settings.

In your browser settings, you can usually:

• view stored cookies;
• delete cookies;
• block cookies;
• set whether cookies are allowed or rejected;
• restrict third-party cookies.

If you disable all cookies, the online store may not function correctly. For example, the shopping cart, checkout process or customer account may be affected.

Cookies and Personal Data

Some cookies and similar technologies may collect or process information that may be considered personal data, such as an IP address, device information, online store usage information or advertising identifiers.

In such cases, we process this data in accordance with our Privacy Policy.

More detailed information about the processing of personal data is available in a separate document: Privacy Policy.

Your Rights

If your personal data is processed through cookies or similar technologies, you have the right to exercise the rights provided under the General Data Protection Regulation.

You may have the right to:

• access your personal data;
• request correction of inaccurate data;
• request deletion of data where there is a legal basis for doing so;
• restrict the processing of personal data;
• object to the processing;
• withdraw consent where processing is based on consent;
• lodge a complaint with the Estonian Data Protection Inspectorate.

To exercise your data subject rights, please contact us at info@njomfoods.com.

Third-Party Cookies

Our online store uses third-party tools that may set their own cookies or similar technologies.

Such tools may include, for example:

• Shopify;
• Google;
• Meta;
• TikTok;
• Klaviyo;
• Hotjar.

We do not fully control the use of cookies by third parties. We recommend reviewing the privacy and cookie policies of the relevant service providers.

Changes to This Cookie Policy

We may update this Cookie Policy from time to time, for example if the tools, technologies, legal requirements or the operation of our online store change.

The updated version will be published in our online store and will take effect upon publication, unless stated otherwise.

Contact

If you have any questions about the use of cookies or similar technologies, please contact us:

Njom Foods OÜ
Registry code: 14123858
Address: Vägeva tee 3a, Peetri alevik, Rae vald, Harju maakond, 75312, Estonia
Email: info@njomfoods.com

Last updated: May 2026